Fitbit Products Support Specialist with Norwegian and English

Please note that the position is based in Sofia, Bulgaria and we will help you to relocate if you are based outside the country.

If you are excited about health and technology, join our Fitbit Team!

As a Fitbit Products Support Specialist with Norwegian and English , you will be part of a great team and will:

• Help our users with any issues they might have via tickets or calls
• Provide solutions to everyday device use questions on a case‑by‑case customer-oriented approach
• Identify trending issues and bugs from users’ reported issues and communicate them to your supervision team
• Work with a passionate team of customer‑friendly colleagues from an international background

What we expect from you:

• Very good knowledge of Norwegian language (B2 or similar) for daily communication with customers
• Good command of English (B1 or similar) for training an...