First-Line IT Support Engineer: Enterprise Platform Specialist

Total eBiz Solutions Pte Ltd is seeking an L1 Support Engineer in Singapore to serve as the first-line support across multiple enterprise platforms. You will monitor support mailboxes, log and track tickets, and ensure timely resolutions while maintaining SLAs.

Coordinate with L2 and AMS teams for escalated issues, update runbooks, and maintain knowledge bases. Familiarity with Salesforce, Workato, UiPath, Workday/Cumulus, Tableau or Slack is valued, along with strong communication and