Finance Services Analyst - Business Support

## Finance Services Analyst - Business SupportApplylocations: Cebu, Philippines: PHI - Manilatime type: Full timeposted on: Posted Todayjob requisition id: # # **Primary Details**Time Type: Full timeWorker Type: EmployeeThe purpose of this role is to provide support by answering and processing concerns and requests via emails, assisting with product and policy questions, and resolving issues promptly.**Responsibilities:*** Ensure 100% regulatory compliance with laws and industry codes.* Establish and maintain good working relationships with stakeholders.* Process all calls and emails related to products, processes, and policies efficiently.* Provide personalised and quality service to meet internal and external customer expectations.* Understand customer needs and actively look for ways to meet them.* Follow agreed-upon scripting to ensure customer intentions are understood.* Manage premium objections effectively during policy renewals.* Provide new quotes to new business cu...