Job Description
Make your mark by improving how clients experience billing—from invoice accuracy to timely resolution. Bring your leadership and problem‑solving skills to a team that values accountability, continuous improvement, and collaboration. You will partner across teams to remove friction, reduce billing discrepancies, and protect revenue. Join us to build scalable processes and develop talent while delivering a consistent, high‑quality client experience.
Job Summary
As a Finance Operations Team Lead in the Chase Travel Finance Operations team, you lead day‑to‑day client billing execution while coaching a team to deliver accurate, timely outcomes. You act as an escalation point for complex billing questions and work to resolve issues in a way that strengthens client relationships. You partner with internal stakeholders to identify root causes, improve processes, and reduce preventable exceptions. You track performance and use data to drive improvements across invoicing,...
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