Finance Operations Analyst (Monterrey)

The Finance Ops Analyst owns the business processes and their execution within the Finance Operations group. Also, will manage all aspects of the quote-to-cash business process within the Finance Ops function, has ownership for process documentation, and interacts frequently with members of with adjoining functions.

LI-EG1 #LI-HYBRID

What you will be doing

• Research account inquiries, such as billing, delivery dates and contract adjustments, utilizing exceptional problem-solving skills.
• Responsible for setting up new contracts, creating labor categories and billing schedules in the Accounting system.
• Respond to and resolve customer billing questions through research, interdepartmental communications, and analysis.
• Process all RMAs, ensuring product is unlicensed (if needed), all approvals are received, and product is returned.
• Process all account terminations.
• Manage VAR accounts. Add and cancel contracts acc...