Field Tech Associate-DSS

NTT · Pune, Maharashtra, India

Location
Pune
Job Type
Full-time
Posted
June 03, 2026

Job Description

JOB DESCRIPTION

Req ID: 345818 

We are currently seeking a Field Tech Associate-DSS to join our team in Pune, Mahārāshtra (IN-MH), India (IN).

Role Responsibilities:

  • Be a contributing member of the EUC Team providing support to End Users in a Client Environment
  • Work is guided by operational and project objectives and measured on SLAs, CSFs & KPIs aligned to the same.
  • Work on Day-to-Day Incident Resolution & Request Fulfilment aligned to ITIL Framework
  • Involved with IMAC (Install, Move, Add, Change) for Desktops, Laptops, Monitors, Printers and other IT Equipment and Peripherals as needed, between desks, floors or buildings as required. 
  • Learn new and emerging technologies as needed, guided by business requirements.
  • Requirements and Preferences:

  • 1 to 3 Years’ experience in End User Computing, IT Support, Asset Management needed.
  • Good troubleshooting skills in Windows, Office, COTS & End User...
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