Field Support Specialist ( Freelance / Dispatch)

Job Overview

We are looking for a reliable and flexible IT Support Specialist (Backfill Support or Freelancer) to provide on-site technical assistance when full-time engineers are unavailable or when it is needed for dispatch activity's

Key Responsibilities

• Provide on-site IT support for desktops, laptops, and peripheral devices
• Install, configure, and maintain hardware and software as per organizational standards
• Perform IMAC (Install, Move, Add, Change) activities for IT assets
• Handle hardware and software troubleshooting, including break‑fix support
• Coordinate with OEM/vendors for hardware repairs, replacements, and escalations
• Manage and maintain IT inventory, including asset tracking and documentation
• Perform system imaging for laptops and desktops
• Support printer setup, troubleshooting, and network printer installations
• Assist in conference room setup, A...