Field Support Representative

De Lacy Executive Recruitment North America · Quezon City, Metro Manila, Philippines

Location

Quezon City

Job Type

Full-Time Regular

Posted

July 09, 2026

Job Description

Our client is looking to hire a Field Service Representative for Quebec. The Field Service Representative supports dealers in an assigned region in preventing and solving after sale service issues for products.

RESPONSIBILITIES:
Solve customer service needs with required urgency

Understand the product line and service needs

Serve as the after sales service rep for dealers and customers for an assigned region

Communicate in person or answer calls and respond to inquiries regarding questions on after sales service, parts, product uses or applications

Conduct training presentations aimed at teaching dealer personnel

Support the sales activities and goals of the Territory Manager in the region

Assist with new product introductions and relay market trends

Communicate with and advise dealership service management on a quarterly basis

Conduct product...

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