Field Service Engineer - Newcastle

Franke · Manchester, England, United Kingdom

Location

Manchester

Job Type

Full-time

Posted

July 02, 2026

Job Description

About the job
We're looking for a Service Engineer based in Newcastle. The Service Engineer role holds the responsibility for the technical support of our customers and resolution of ongoing issues when required. You will deliver a quality and reliable service to our customers and colleagues ensuring that reliability issues are dealt in a timely manner, and any issues with van stock or training needs will be reported back to the Regional Team Leader.
Your tasks
Ensure agreed Franke UK Technical Standards and Processes are adhered to 

On Call weekend rota for Engineer Technical Assistance and reactive calls (1 every 6 weekends)

Highlight Technical skills gap.

Highlight customer skills gap.

Managing stock levels

Managing customer relations at a site level

Keeping up to date with all company admin and courses

Highlight issues where Account Su...

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