Field Service Engineer

Summary

The Field Engineer is responsible for the service activity on products supplied by Baxter/Hillrom in the defined geographical area(s). They will need to undertake their duties in compliance with assigned Company procedures (e.g. Control of Service Documentation, Environmental Health & Safety).

Key Accountabilities

• Install, service, repair and maintain products, distributed by Baxter/Hillrom in the defined area of responsibility as per the defined service documentation and the quality system framework.
• Establish & maintain timely customer communications & relationships, along with other key stakeholders (e.g. team members and business units).
• Report all relevant service activity, ensuring updated and accurate service data in the service system (all work orders should be closed within the same day).
• Responsible for maintaining and documenting the assigned calibration equipment.
• Provide technical suppo...