Field service engineer

Acute Care Technology

Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more.

Job Type

On Site

Job Summary

Responsible for performing all functions required to provide technical support, service and repair for ZOLL product lines. The Field Service Engineer must understand and comply with all ZOLL procedures, work instructions and timelines pertaining to product service and management of customer complaints. Service work will be conducted at the customers' site (hospital) and occasionally at the ZOLL facility.

Essential Functions Respond to requests from customers, Sales, Clinical staff, Distributors and/or end-users for technical support. This includes telephone and email support and hands‑on troubleshooting and repair activi...