Field Service Development Manager

Job Description

Port Services Business Unit provides maintenance services globally to port and terminal operators. We are looking to strengthen the team with a Field Service Development Manager, a dedicated professional who will take responsibility for developing the field service operations globally.

Your key responsibilities

• Develop Port Services’ best practices and processes for maintenance planning, scheduling, and execution to improve efficiency and standardization across the business unit.
• Establish and lead a global field service expert network to develop and distribute best practices and standardize processes.
• Lead development of global tools and standardization for field service processes.
• Deploy field service tools and run the key‑user network.
• Develop and implement KPIs to measure field service performance and improvement of different frontline units.
• Work with L'D and HR to build the b...