Field Parts Operations Manager

We are looking for a Field Parts Operations Manager to join our product support team.

About the role:

• Execute our customer support business plan and strategies to make our parts operations distinctive to the customer and profitable for the business.
• Oversee the successful implementation and execution of these plans through branch operations.
• Assist your stores in guiding and building succession plans for each store and their key rolls.
• Review financials for your stores and conduct monthly reviews with your team, helping identify areas of focus.
• Develop plans for improved performance of the parts department.
• Review and follow up on branch visit report cards ensuring your stores have clear lines of sight on action items.
• Understand 5S and Lean principles and support them as we roll them out to new stores.
• Ensure dealer audit criteria are met at the stores.
• Collaborate with Division and Regi...