Field Insight Specialist

Virgin Media O2 · manchester, england, United-Kingdom

Location
manchester
Job Type
Full-time
Posted
June 20, 2026

Job Description

As a Field Insight Specialist you’ll play a key role in helping the business understand how our field operations are performing. You’ll provide an independent, data‑led view of end‑to‑end performance, turning complex data sets into actionable insights that drive smarter decisions and better outcomes for customers.

Responsibilities

  • Analyse field performance data, including trial results and customer self‑install journeys
  • Identify trends, root causes and opportunities for improvement
  • Collaborate closely with stakeholders across the business to translate data into meaningful stories for non‑technical audiences
  • Shape initiatives that improve performance at scale
  • Present insights in a clear, concise manner using data visualisations and narrative techniques

Qualifications – Must Have

  • Previous experience in analytics or insights
  • Strong capability in SQL, Excel and PowerPoint
  • <...

Ready to Apply?

Submit your application for Field Insight Specialist at Virgin Media O2

Apply Now