Field Engineer

<p><span style="font-family: Arial, sans-serif;">Enet is Ireland’s largest, open access network provider, building and operating the largest alternative wholesale telecoms network in Ireland.</span></p><p><br></p><p><span style="font-family: Arial, sans-serif;">As the Field Engineer, you will carry out surveys/ installs and handle tickets assigned to the field team and to resolve them as quickly and efficiently as possible. You will work closely with the logistics team, your counterparts in the field team and back-office teams. You will ensure excellent levels of customer service are always provided. The role will involve several technical and administrative activities such as analysing data from the trouble ticketing system to determine best action to take, completing documentation after surveys and installs, use of salesforce tool, liaising with various back-office teams, resolve issues efficiently, and respond...