Job Description
About FCM
FCM is more than a global travel management company with /7 support in + countries. We’re a movement - 6,+ changemakers, travel experts, and performance drivers redefining corporate travel. We don’t just keep the world’s biggest companies moving - we make it smoother, smarter, and bolder. Certified as a great place to work and fuelled by an alternative mindset, we embrace change, challenge convention, and do things differently. This is FCM - where different happens.
About you
As part of FCM’s Emergency Assist team, you will work directly with the Shift Managers to ensure the necessary functions of our clients’ travel programme are exceeded. You will play an integral part in the success of our relationships with our clients and you are often the first line of communication with our clients and the travellers. Using your high level of operational knowledge you will deliver consistently high-quality service by actively listening and interpre...