F&B Service Supervisor

The F&B Service Supervisor is responsible for supervising daily food and beverage service operations to ensure excellent guest experience, smooth workflow, and compliance with hotel standards. The role involves leading service staff, handling guest concerns, and supporting management in achieving service and sales targets.

Duties and Responsibilities

• Supervise daily restaurant and bar operations to ensure quality service standards are met.
• Lead, train, and motivate F&B service staff to deliver excellent customer service.
• Monitor staff performance and provide coaching and feedback.
• Handle guest complaints and resolve issues promptly and professionally.
• Ensure proper setup, cleanliness, and readiness of dining areas.
• Coordinate with kitchen and other departments for smooth service operations.
• Assist in scheduling staff and managing manpower requirements.
• Ensure compliance with hygiene, safety, and c...