F&B and Reservations Agent

Responsibilities

• Consistently offer professional, friendly and engaging service
• Book and enter Dining reservation requests using computerized reservation system.
• Detailed knowledge of all Food & Beverage Outlets and their menu offerings.
• Promote and sell any in-house or upcoming Food & Beverage events.
• Work closely with all Food & Beverage Outlets to communicate any guest requests or special celebrations.
• Answer telephone and email inquiries in a timely manner
• Assist guests regarding hotel facilities in an informative and helpful way.
• Ensure a clean and safe working environment and actively participate in health and safety initiatives.
• Adhere to all hotel environmental policies and initiatives.
• Performs any reasonable duty as instructed from time to time.

Financial: Satisfied Shareholders

• To ensure that all quotes compiled are accurate and ever...