External Sales and Service Advisor OBR(TALENTPOOL-Boom Street ) (Evergreen) (Open)

To execute defined sales activities within a designated area, meeting set targets and fostering strong client relationships through consistent engagement and service excellence. Responsibilities include: Identify and escalating potential risks that may lead to increased costs. Adhering to standards and procedures to reduce costs. Identify process improvements to save costs. Drive and increase the average balance of a specific portfolio of assets. Identify and utilize opportunities for net income return growth. Identify and utilize opportunities for liability growth. Achieve the Net Income Return for the Business. Drive an increase in average balance of specific portfolio of liabilities. Contribute to client service delivery culture through adherence to approved organisational service delivery principles. Resolve customer dissatisfaction/complaints by taking ownership of the problem. Deliver exceptional service adhering to relevant SLA agreements and offering appropriate solutions. Impo...