Expert Qa Specialist In Customer Connect Winnipeg

Position Overview

BMO Financial Group is searching for an Expert QA Specialist in Customer Connect to enhance quality assurance processes. This role demands extensive QA experience with a strategic focus on customer satisfaction.

With over 10 years of QA experience, the ideal candidate will lead testing efforts in Customer Connect solutions. Your role involves executing test strategies, managing defect tracking, and collaborating with various teams to ensure high-quality software products. Mentorship of junior QA members is also a key aspect of this position.

Key Responsibilities

• Design and execute test strategies for QA processes
• Lead all phases of testing, including user acceptance
• Track and report defects with actionable insights
• Collaborate with development, product, and support teams
• Provide mentorship to junior QA personnel

Requirements

• 10 years of experience in Quality Assu...