Location
mississauga
Job Type
Full-time
Posted
June 19, 2026
Job Description
Shape enterprise customer interactions as an Expert Genesys Cloud CX Solution Architect with Condado. Lead robust implementations focusing on CCaaS excellence and technical architecture.
As a senior decision-maker, you will design and deliver high-impact solutions across the Genesys Cloud platform. This role requires strong architectural skills, hands-on platform expertise, and the ability to engage with enterprise clients effectively. Your contributions will directly impact customer experience strategies in major corporations.
Key Responsibilities:
• Design and oversee Genesys Cloud solutions for enterprises
• Translate complex business needs into architectural decisions
• Create data extraction strategies using Genesys APIs
• Structure integrations through AWS and Genesys frameworks
• Document architecture and integration specifications
Requirements:
• 7+ years in CCaaS solution architecture
• 4+ years of Genesys Cloud experience
• Strong understandin...
As a senior decision-maker, you will design and deliver high-impact solutions across the Genesys Cloud platform. This role requires strong architectural skills, hands-on platform expertise, and the ability to engage with enterprise clients effectively. Your contributions will directly impact customer experience strategies in major corporations.
Key Responsibilities:
• Design and oversee Genesys Cloud solutions for enterprises
• Translate complex business needs into architectural decisions
• Create data extraction strategies using Genesys APIs
• Structure integrations through AWS and Genesys frameworks
• Document architecture and integration specifications
Requirements:
• 7+ years in CCaaS solution architecture
• 4+ years of Genesys Cloud experience
• Strong understandin...
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