Experienced Field Service Engineer Role

Leverage your expertise as a Field Service Engineer at IPG Photonics, enhancing laser technology across multiple industries. This position demands high-level troubleshooting and extensive customer engagement.
The role seeks an experienced individual with a Bachelor’s in Engineering and over five years in field service, focusing on lasers or photonics. You will engage directly with customers, addressing complex technical challenges while performing installations and maintenance of sophisticated laser systems. This position emphasizes mentorship and documentation for ongoing product refinement.
Key Responsibilities:
• Execute installations and commissioning of laser systems
• Troubleshoot complex field issues for customers
• Provide comprehensive service documentation for improvement
• Maintain customer support during critical operations
• Support and mentor field service technicians in the team
Requirements:
• Bachelor’s degree in Engineering or similar
• A...