Experience Manager - Care & Assisted Service (CAS) - Mobile

Experience Manager - Care & Assisted Service (CAS) - MobileSkip to main content#Experience Manager - Care & Assisted Service (CAS) - Mobile page is loaded## Experience Manager - Care & Assisted Service (CAS) - MobileApplylocations: TD Taguigtime type: Full timeposted on: Posted Todayjob requisition id: R At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.## **Job Description**The Episode Experience Manager for Mobile is responsible for shaping and improving the end-to-end care and assisted service experience for mobile customers across human-assisted channels, including Stores, Hotlines, and other frontline touchpoints. Anchored on the company’s ambition to dominate on emotion, differentiate through service, and spark joy in every interaction, this role ensures that mobile customers receive clear, consistent, efficient, and rea...