Location
petaling jaya
Job Type
Full-time
Posted
June 11, 2026
Job Description
Create your future with Affin! You too can make a difference.
Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.
Job Purpose
To handle customer interaction from various channels pertaining to product and services, resolving them within the standards set.
Location
Menara Glomac, Kelana Jaya.
Rotational shifts/days: 8:00 AM - 12:00 AM
Duration: 1-year Fixed Term Contract
Key Responsibilities
- Handle inbound telephone interaction for Conventional and Islamic Bank customers.
- Handle inquiries or requests that are received via other electronic channels (emails or internet banking)
- Provide correct information and resolve problem efficiently within time frame.
- To avoid repeated mistake and to ensure that the Customer Experience deli...