Executive operations

ROLE PURPOSE

Takes full accountability to ensure that all strategic, critical & other facilities as defined by the Customer meet business as well as contractual needs. Takes full accountability to develop the operating model (people, process, system) to the level where service can be delivered effectively and economically.

MAIN OUTPUTS Finance Ensure strategies, mechanisms and guidelines are developed that would govern the development & maintenance of short, medium and long term capex budgets for the associated contracts Develop FM operational budget (short & medium term) and ensure compliance thereto Customer Engage with different customer groups on a senior level to determine the associated business plan & requirements Interpret customer business plan into FM requirements and ensure customer satisfaction to at least agreed levels Determine the impact of their requirements on existing SLA's and applicable agreements Operations Ensure strategies, mechanisms and guidelines are ...