Executive, IT Application Support

Responsibilities

• Responsible to provide first line support to users on all application related requests/enquiries.
• Responsible to manage new change request on external maintained system from change request scope definition through implementation across internal, external and cross functional teams.
• Responsible to assist in the smooth running of BAU for IT functions.
• Understand and familiar with database structure and data contents of various applications.
• Able to access database and perform necessary actions (query, extraction, investigation) to support the BAU operations of section.
• Ensure project/dept milestones/goals are met and adhering to approved budgets.
• To meet and attend the demand and delivery of data warehouse systems/services and system.
• Follow-up and communicate effectively with relevant parties to ensure the project is delivered on time and within budget.
• Ensure all manda...