Executive, Guest Service (Perm night)

Ascott International Management Pte Ltd · Singapore, Singapore, Singapore

Location

Singapore

Job Type

Full time

Posted

July 05, 2026

Job Description

Job Description
Assist residents with check-in and check-out procedures
Make and confirm reservations
Respond to all queries through walk-ins, emails, calls and assist with requests.
Handle cash floats throughout your night shift and ensure all floats are balanced at the end of each shift
Verify revenue from all sources and follow up on any discrepancies in reports
Account for all financial transactions at the front desk accurately during your shift
Handle end-of-day bookkeeping, auditing and account reconciliation
Handle and record residents’ complaints, feedback and perform the appropriate service recovery.
Perform end-of-day procedures and produce daily reports
Perform related tasks as assigned
Benefits

Flexible benefits with comprehensive medical coverage for self and family
Training and development opportunities
Subsidised rates at Ascott serviced residences...
        

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