Location
singapore
Job Type
Full-time
Posted
July 18, 2026
Job Description
Job Responsibilities
- Conduct daily briefings to the Customer Service Officers to ensure that mall/tenant-related information is properly disseminated.
- Plan and manage the duty roster for and recommend and arrange suitable training/courses for the team without compromising operations.
- Work closely with the Assistant Manager to formulate and implement tracking sheets to ensure check and balance of all premiums and/or vouchers issued to the department.
- Attend and respond to feedback received across all platforms within the stipulated timeframe; and liaise with tenants on acceptance of mall vouchers and ensure that decals are prominently displayed within the premises.
- Monitoring inventory usage at the Customer Service Counters.
- Updating all loyalty programme-related platforms when there are any changes to participating tenants.
- Degree in Marketing Communications...
Ready to Apply?
Submit your application for Executive, Customer Service at Mapletree Investments Private Limited
Apply Now