Executive Assistant Manager

We are seeking a proactive and detail-oriented Executive Assistant Manager (EAM) to join our Sofitel Auckland Viaduct Harbour team. This role is a dynamic and strategic leadership role responsible for the comprehensive oversight, strategic direction, and operational excellence of all departments within the hotel. The ideal candidate will be highly organised, creative, and experienced to effectively lead multiple disciplines across the hotel.

• You will balance exceptional service, brand standards, and specific productivity targets (e.g., room cleaning, F&B hygiene) with stringent cost efficiency across multiple, distinct hotel departments.
• Consistent building and developing of high-performing teams, managing performance, and optimising labour costs in an industry often challenged by staff turnover and skill shortages.
• Meticulous day-to-day operational oversight and strategic financial analysis (P&L, budgets, ...