Exception Specialist

Modivcare · Greenville, South Carolina, United States

Location
Greenville
Job Type
Full time
Posted
July 08, 2026

Job Description

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!

TheException Specialist I position is responsible for the accurate fulfillment and approval procedures related to transportation service requests/reservations before and/or after the transport has taken place, through the use of internal and external resources as well as outreaching to members, facilities, clients and other parties.

This role...

  • Assists in creating, modifying, and recertifying standing orders under supervision.

  • Supports the management of standing orders and hospital discharge trip assignments.

  • Assists in ensuring cost-saving measures are in place by providing data for review.

  • Maintains and updates the facility rolodex with guidance.

  • Assists in investigating and reporting customer service issues and exceptions.

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