Location
george town
Job Type
Full-time
Posted
July 11, 2026
Job Description
This role focuses on leading daily operations, coaching staff, ensuring compliance, and delivering an exceptional guest experience.
People
- Direct/Manage everyday activity, plan and assign work ensuring the right staffing numbers.
- Develop your team and improve their performance through coaching and feedback, and create performance and development goals.
- Train colleagues to deliver with compliance and to the expected standards.
- Promote teamwork and quality service through daily communication and coordination with other departments.
- Recommend or initiate any HR‑related actions where needed.
- Interact with outside contacts: guests, vendors, and other stakeholders.
Guest Experience
- Ensure the entire client experience is successful, memorable, and reflects the brand.
- Build long‑term relationships with planners and hosts to increase loyalty.
- Consult with meeting planners at...