EV Charging Support Engineer — AI-Driven Diagnostics

Evnex is seeking a technically proficient Support Engineer in New Zealand to own complex issues that frontline support cannot resolve, diving deep into hardware, firmware, and energy-system problems. You will collaborate with product and engineering to adjust setups, craft AI-driven tooling, and improve the overall support experience.

You will build diagnostic tools, document fixes, and mentor frontline staff while contributing to a culture of authentic customer service and growth.