ERP Technical Writer at Mohawk College

Join Mohawk College as an ERP Technical Writer and document vital processes for the Banner project. Create clear guidelines that promote usability and operational excellence.
This full-time, hybrid position involves developing Standard Operating Procedures that will ensure successful onboarding and use of the Banner system. Reporting to the Change Manager, you will partner with SMEs and instructional teams to produce actionable documentation aligned with best practices in communication and accessibility. Your expertise will significantly influence the quality of training and knowledge transfer.
Key Responsibilities:
• Collaborate with stakeholders to gather documentation needs
• Develop clear, structured SOPs that are easy to follow
• Maintain branding and compliance with educational guidelines
• Ensure all documentation is validated for accuracy
• Assist in ongoing revisions as necessary
Requirements:
• 5+ years in technical writing or ERP documentation
•...