Entry-Level Retail Resolution Specialist

Al-Futtaim is seeking a UAEN Resolution Representative for IKEA Yas Island in Abu Dhabi to resolve customer issues within the retail sector. This role focuses on delivering high-quality service and maintaining customer satisfaction across returns, exchanges, and payment issues.

You'll respond to inquiries, process requests, and collaborate with the team to improve resolution processes. A customer-focused mindset and strong communication skills are essential for success in a fast-paced