Enterprise Technical Support Engineer

Employment Type : Full Time Location : Remote Experience : IT Support, Helpdesk, Technical Support, or System Support Roles Company Description Scry AI is a research-led enterprise AI company that builds intelligent platforms for BFSI, insurance, logistics, and industrial enterprises to drive efficiency, insight, and compliance. Our product suite includes Auriga for conversational AI, Collatio for document intelligence, and Concentio for cognitive IoT and operational intelligence. These platforms help clients convert complex, fragmented data into actionable enterprise intelligence. We are looking for an IT Support Specialist to provide technical assistance, resolve system issues, and ensure smooth day-to-day IT operations across Scry AI. This role is critical in maintaining productivity, system reliability, and a seamless user experience for internal teams. Role Overview As an IT Support Specialist at Scry AI, you will be responsible for providing first-level technical support, trouble...