Enterprise CS Specialist (Hybrid) - Growth & Retention

Iron Mountain is looking for a motivated Customer Success Specialist for our Global Business Services team in Bogotá, Colombia. This role involves managing the post-sales customer lifecycle to ensure loyalty and maximize product utilization.

The ideal candidate has at least 1 year of experience in customer service, advanced English proficiency, and strong analytical skills. We offer a hybrid work model with comprehensive benefits including health insurance and in-office perks.