Enterprise Account Executive - Service Cloud

Service Cloud (SC) is Salesforce's complete agentic service platform — built for every type of service, in any industry, across any channel. Powered by Agentforce, it is the only platform where AI agents and human service reps work together seamlessly in real time to resolve issues faster, personalise every interaction, and deliver support across every channel.

With the industry's fastest-growing AI adoption rate — agentic AI use in service jumped from 39% to 66% in a single year — Service Cloud equips businesses to meet customers where they are across voice, digital messaging, web chat, email, WhatsApp, and more. Autonomous Agentforce agents handle high-volume interactions 24/7, while the Service Rep Assistant keeps human agents productive with real-time next-best-action suggestions, case summaries, and AI-powered knowledge recommendations. The result: faster resolution, higher CSAT, and lower operating costs across a blended human and AI workforce.

We are currentl...