English speaking Team Leader - Budapest, Hungary

Come and work with us.

We are looking for a talented and accomplished English speaking Team Leader to ensure the provision of a quality Customer and/or Technical support service through the supervision of staff.

As a Team Leader in this project, your main accountabilities will include:

• Supervises and coordinates the customer support service team
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws
• Responsible for ensuring that the group achieves the Service Level Agreements via communication of requirements and regular feedback on performance
• Looks on adherence to policies
• Ensures that agents have the knowledge, skills and equipment required to carry out th...