Engagement Platforms Leader: Omnichannel & Cloud

First Abu Dhabi Bank (FAB) is seeking a leader for strategy, design, and delivery of engagement platforms including CRM and contact center systems. The successful candidate will manage integration with banking systems and lead modernization efforts.

Applicants should have over 15 years of experience, including 10 years in banking, with deep knowledge of customer engagement technology. Strong leadership and communication skills are critical for this role.