Engagement Manager

TCS hiring for SME Engagement Manager @ Mumbai Role: SME Engagement Manager Location: Mumbai Exp Range: 5 - 10 Yrs Must Have: 5 yrs of experience in Academic Service Industry · At least 4 years of experience managing SMEs, Faculty or Vendor experience in Academic Services · Bachelor’s degree in business or marketing · Ability to communicate effectively and resolve issues of SME · Managing Stakeholders - Internal & External · Good command over English both written and spoken · Good command over Hindi · Proficiency in Microsoft suite Roles & Responsibility: 1 Establish clear channels of communication with Subject Matter Expert and set expectations for regular updates and feedback. 2 Identify and plan innovative programs to engage with SME's on regular basis 3 Create a positive experience for SME's 4 Collaborating closely with Subject Matter Experts (SMEs) 5 Proactively identification of areas for improvement in SME Engagement