End-User IT Support Specialist - Windows, macOS & Mobile

Genesys is seeking an End User Support Specialist based in Mexico, Ciudad de México. In this role, you will deliver reliable IT support to employees globally, ensuring productivity and security. Responsibilities include resolving technical issues and enhancing support efficiency through automation.

The ideal candidate possesses a technical diploma, expertise in various operating systems, and excellent communication abilities in English. The position offers several benefits, including generous paid time off and a retirement plan.