Enablement Content Developer at TELUS

Join TELUS as a Digital Enablement Content Developer in Burnaby, BC, where you'll create actionable, user-focused training content. Focus on blending innovative approaches to learning for effective user adoption.
In this full-time position, you'll play a vital role in the Product Operations team, responsible for bridging process documentation with user engagement. Your goal is to develop rich content that helps product teams navigate the new operating framework while simplifying complex processes. Creativity and an understanding of technology will drive your success in this role.
Key Responsibilities:
• Create engaging multi-modal content from complex process documentation
• Explore innovative content delivery methods
• Align content with specific user needs and scenarios
• Uphold a consistent brand voice across training materials
• Track and improve content effectiveness through metrics
Requirements:
• 5+ years in multi-modal content creation
• Innovative...