Employee Services Specialist - 6 Month Contract

## Employee Services Specialist - 6 Month ContractApplylocations: Toronto, ONtime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 17, 2026 (23 days left to apply)job requisition id: JR **What You’ll Do:*** Support a high volume of day-to-day employee inquiries (via case management, phone and email), while maintaining a strong knowledge of Workday business processes, HR programs, policies and offerings across the enterprise.* Ensure accurate documentation of inquiries, categorization and action based on urgency to drive through to case resolution while leveraging effective case management practices, while engaging partner teams as required.* Provide feedback for Workday Help training based on trends, opportunities and experiences.* Support to set the standard for employee engagement through case management practices. Also accountable to contribute to the documentation of internal team practices for consistent employee support.* Identify opportunities t...