Location
Mumbai
Job Type
Full-time
Posted
July 04, 2026
Job Description
8+ years of
HR experience, including shared services or HR operations leadership
Experience **managing teams across multiple APAC countries **
Experience leading service delivery in a high-volume, process-driven environment
Hands-on experience with
HR systems (SuccessFactors preferred) and case management tools (ServiceNow preferred)
Experience managing
service delivery metrics (SLAs, KPIs, case quality)
Strong understanding of **HR operations and regional compliance considerations **
Experience supporting scaling or transformation of shared services operations (preferred)
Experience working across diverse regulatory environments (e.g., India, China) (preferred)
Experience supporting adoption of automation or technology solutions (preferred)
Proficiency i n Microsoft 365, particularly Excel
(preferred)
HR experience, including shared services or HR operations leadership
Experience **managing teams across multiple APAC countries **
Experience leading service delivery in a high-volume, process-driven environment
Hands-on experience with
HR systems (SuccessFactors preferred) and case management tools (ServiceNow preferred)
Experience managing
service delivery metrics (SLAs, KPIs, case quality)
Strong understanding of **HR operations and regional compliance considerations **
Experience supporting scaling or transformation of shared services operations (preferred)
Experience working across diverse regulatory environments (e.g., India, China) (preferred)
Experience supporting adoption of automation or technology solutions (preferred)
Proficiency i n Microsoft 365, particularly Excel
(preferred)