Empire Life Bilingual Claims Management Specialist

Elevate your career as a Bilingual Disability Claim Specialist at Empire Life, focusing on complex long-term disability claims. Work can be hybrid or remote based out of Kingston, Toronto, or Montreal.

You will be a key player in actively managing LTD claims and guiding the Change of Definition process while ensuring compliance with organizational best practices. This senior role emphasizes your expertise in adjudication, analysis, and team mentorship to enhance claim outcomes and mitigate risks.

Key Responsibilities:
• Manage complex long-term disability claims portfolio
• Oversee Change of Definition procedures
• Create strategic case management plans
• Coach and mentor team members on claims
• Analyze claim data for continuous improvement

Requirements:
• Bilingual proficiency in French and English
• 5-10 years managing complex LTD claims
• Undergraduate degree in life sciences or similar
• E...