Empathetic Collections & Negotiation Specialist

An established recruitment firm in Gauteng is seeking a strong communicator to monitor client performance and handle sensitive payment matters. The ideal candidate will have at least 3-4 years of experience in customer services and collections, with skills in negotiation and problem-solving. Responsibilities include monitoring accounts, contacting overdue customers, and managing reports on payment issues. This role requires the ability to establish trust and investigate account discrepancies effectively.
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