Emergency ACA

Boreal Veterinary Centre is seeking one full-time and two part-time Emergency Animal Care Assistant (ER ACAs) to join our dedicated team. Our ACAs work 10-hour shifts, four days per week on a rotating schedule to provide seamless support to our clients and veterinary staff.

Prerequisites

• High school diploma
• Able to stand for long periods of time (10 hours)
• Able to lift 50lbs (22kg)
• Compassion and patience
• A strong desire to pursue an animal related post-secondary program
• Understanding of veterinary hospital flow
• Basic understanding of medical terminology
• Ability to be on time and prepared to work at the beginning of your scheduled shift
• Ability to communicate with clients to provide general patient updates (both verbally and electronically), collect and process invoices, and arrange visits, discharges, etc.
• Manage, direct and sort incoming calls and messages to the ap...