EMEA Client Service Center

Dior · France, France, France

Location
France
Job Type
CDI
Posted
June 24, 2026

Job Description

EMEA Client Service Center

Poste

The Client Service Team Leader at Christian Dior Couture, reporting to the Service Manager, is responsible for leading and developing a high-performing client service team within the Client Services Center (west of Paris). This role involves setting selling objectives, aligning team efforts with sales goals, maximizing service revenue, and ensuring best-in-class client satisfaction by providing coaching, guidance, and support to representatives. The Team Leader ensures service aligns with DIOR brand values and a customer-first mindset, encompassing all aspects of client interaction and team development.

Missions

Team Management and Development:

  • Lead, manage, and develop a team of client service advisors, setting performance expectations and providing regular feedback.

  • Conduct regular coaching and training sessions to enhance advisors' skills in dealing ...
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