(Electronics) Engineering Manager

(Electronics) Engineering Manager; Stoke-on-Trent, Staffordshire; circa £55K depending on skills / expereince An Industrial Electronics specialist who specify and build high-technology solutions for a variety of industrial markets, is looking to hire an Engineering Manager to lead a small team of office-based Technical Engineers.
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Responsibilities of the Engineering Manager Lead, coach and develop the Technical Support team, supporting training and professional development initiatives across the electronic engineering function Take ownership of complex technical escalations and strategic customer critical issues Drive continuous improvement of technical support processes through SLA and process performance measurement Plan and deliver technical and product training for internal teams Support the Head of Technical and R&D to deliver effective NPI Engage directly with customers to und...