Electronic Flight Bag Support

RiverTech is providing Functional Support to Air Mobility Command flying squadrons. The focus of this work is to support the non-flying tasks in flying squadrons that were traditionally performed by aircrew members as additional administrative duties. This position is providing support for aircrew members at Charleston AFB in dealing with iOS (Apple) product general maintenance, restoration, and application support for EFB devices to accomplish the flying squadron’s objectives.

**Responsibilities**

+ Performs set-up, maintenance, and restoration on aircrew EFB devices, to include:
+ Device activation.
+ Device/application password reset.
+ Device/application unlock procedures.
+ Initiates lost mode/device retrieval as needed.
+ Performs set-up, maintenance, and restoration functions on End User Stand Alone (EUSA) devices, to include:
+ Facilitates EUSA device set-up IAW the MDM provider and configuration profile provided by HQ AMC EFB Program Office....